OPS, SCS, and Harm Reduction Affected by COVID-19
Updated* April 4th
This list is not complete. We can not guarantee accuracy of all this information and things are likely to change. This is to be used as a guide and it is best to call ahead before showing up.
St Stephen’s SSCH
260 Augusta Ave
Drop-inn open 7:30 – 11:30am – Participants will be screened upon entering. Hand Sanitizer must be used, this is provided.
Drop-in limited capacity to 25 People. Social distancing in encouraged.
OPS open 8:00am to 2:00pm
Other services may be limited
526 Richmond St East
Pasan is still taking calls from inside and outside. Clients are encouraged to call.
Pasan won’t be conducting street outreach services.
Drop in closed
CTS is closed
Open for harm reduction supply distribution
Monday-Saturday: 1:30pm – 8:00pm
Sunday 11:00am – 5:00pm
South Riverdale Community Health Center
955 Queen Street East
all groups and drop in programs are cancelled
CTS still open, at normal hours, 10:00am-6:000 pm Mon-Fri Last Call 5:15pm
Counterfit is open for supplies
Mobile outreach still happening
Satellite programs still running
Screening at the door with temperature checks
Primary care is urgent only or people currently on hep c treatment
Mobile deliveries offered 6-midnight M-F and 12-12 on weekends. Call 416-451-1952
338 Dundas Street East
Ops is open 10-4pm mon, wed, Thursday, Friday and 11-4 on Tuesday
- Screening all clients. Screening for new or worsening cough
- Main services are functional but not operating at 100%
- Dropins and ID clinic cancelled, ID safe still open, nurses on site, mental health case
management are meeting with clients but working from home
Parkdale Queen West Community Health Centre
- “Hours: M, T& TH: 10am-6pm; W: 1pm-6pm; F: 9:30am-4:30pm
- Clinical Care: care for urgent issues. over the ohone consultations, no walk-ins or new registrations
- SCS: As above except; last call 30 min before close Nurse on site most days
- HR supplies available in HR room
- Counselling by phone”
changed hours due to COVID 19. Hours:
Mon, Tues and Thurs 10am-6pm, Wed 1pm-6pm and Fri 9:30am-4:30pm. Last call is 30 min before closing.
- parkdale harm reduction room is open
- Screening is happening with temperature check
- All groups and programs are on hold
- Satellite sites are happening
- Outreach team is meeting people outside and doing exchanges with physical distance
1229 Queen St W ( Mon, Tues & Thurs 12-8; Wed 1-8 and Fri 12-5);
Queen West SCS
- “Hours: M, T: 10am-6pm; W: 1pm-6pm;
- R: 10am-6pm; F: 9am-5pm
- SCS: as above except F: 9:30am-5pm;
- Primary Care: primary care for urgent issues
- last call 30 min before close
- HR supplies available at front desk
- Counselling by phone
- “All onsite and offsite groups suspended
- Dental suspended except for emergencies”
- Harm reduction room is closed but kits are being distributed at the desk
- Screening at the door
502 Spadina Ave
Mon-Fri 9:30-11:45am and 1:30-3:45pm
Wednesday Afternoons are closed
All shelters & supportive housing, as usual
Reduced: group engagments including onsite O/R, housing Case mgmt program only 3 days/week
Bed layout should be changed to head to toe placement and for sites with seperate dorm area there is a relaxation of dorm access rules to encourage more seperation between people. They are also staggering meal times to ensure that there are not too many people in a dining area at one time.
Regent Park CHC’s OPS
is also an essential service and is up and running, hours are as follows:
CTS is OPEN
Mon, Wed, Thurs, Friday 10-12 and 1-3
Last call – 3:30 Monday-Thursday and 3:00 on Fridays;
Harm Reduction Supplies available; case management support available; WOW Wednesday Walk In
Note: Harm reduction supplies will be distributed at the door and the Shower and Laundry services are closed.
Supervised Consumption Site open at normal hours: 8:30am – 11pm, 7 days a week
- screening people at the door, isolation space set up for positive screens
- chill room is closed (except to those who require post-injection observation)
- harm reduction supplies
- restaurant and drop in still running Restaurant is not charging for food but have a reduced max capacity
Sherbourne Health Center
Hep C: current clients can still come by Wed from 10-12 to check in with staff 1:1 and get food and honoraria.
Hep C nursing dropin hours are still open Tuesday and Friday morning.
Harm Reduction Program: supplies available from self-serve cart in the parking lot from 9-8, M-F.
Primary Care: folks can still see their primary care providers for urgent issues (9-5 M-F) or by phone. primary care drop in is still happening on Tuesday and Friday. Call 416-324-4100 to check in.
ARC Program: ARC is still taking new admissions. Screening at door for all service users and staff
All groups and drop ins including WINK, SOY, and Hep C groups. Washroom and Phone access has been removed for folks just dropping in
All Saints Church
- Offering all of normal services – meals, clothing, supplies
- reduced capacity to 50 and will let in exclusively people who are homeless
- Still able to give out groceries
- Screening is happening at the door
- closing daily between 12-3 for deep cleaning
- has not reduced capacity.
- As of 03.18 the city has rolled out guidelines for 24 hour drop ins which may impact service
- All the smaller groups have been cancelled but the two main drop ins on Tuesday and Thursday are going ahead
- Medical clinic is short staffed
- Screening is happening with nurses
- Food provision is happening outside with take away food
- Open on reduced hours, 12-4
- Food bank is closed but still providing food hampers at the moment
- Have harm reduction supplies
- Inpatient hospital operating as normal and taking intakes
- clients are being screened at the doors
- Harm reduction supplies are available 24/7 in vestibule, not aware of any shortages
- Day health is closed
- Meal programs are closed but bagged lunches are being handed out
- All staff being screened (questions and temp) at beginning and end of shifts
- Intake & Supportive Housing services as usual; Food programs continuing, outreach shifted to phone based to extent possible
- Visitors being discouraged and screened if they show
- Homeless outreach program intakes
- Onsite space rental by external parties has been cancelled/postponedhappening over phone
- Internal community and food programs still happening (these are only for Fife clients)
ST Mikes – Detox
non medical detox is shut down and not accepting new intakes
st mikes hospital Rapid Access Addiction Medicine (RAAM) clinic still running mon, wed, fri for new clients
Patients requiring detox can go to the emergency department
ER department is running as usual
CTS currently operating at regular hours
Moss Park OPS
- Just injection. Some individually-wrapped snacks when available. Harm Reduction kits (reduced amount of pick & choose fulfillment)
- Operating Tuesday to Sunday 12-6
- There is no chill space during COVID19, prepacked snacks are currently offered
No: smoking patio, food, programming.
- Screening at the door with a temperature check
- Folks who screen positive will been seen in isolation, staff will use full PPE
- Hours: Mon, Wed, Thurs – 10-12;1-4; Tues: 12-4; Friday 10-12; 1-3:30. CTS OPEN: Last call – 3:30 Monday-Thursday and 3:00 on Fridays;
- Harm Reduction Supplies available; case management support available;
- WOW Wednesday Walk In 10-12 on Wednesdays
- Shower/Laundry Closed; kit making and all harm reduction groups suspended
- no chill space right now
- Shower and laundry program suspended
- Harm reduction room is closed but people can place orders at the door
- screening is happening at front door
The Meeting Place
- screening happening at the door,
- CLOSED SUNDAY AND MONDAY, only servicing the homeless, no accompaniments, no inperson case management
- limiting capacity to 40 including staff
- eviction prevention suspended
- will only let in members who are homeless
- laundry and shower still functioning
- groups have been suspended, except spirit circle
- reduced hours, now only open from 11:30-4
- deep cleaning happening every 30 minutes
- case management only for clients in crisis
- Screening at door (doors locked entering from Queen Street door), management and reduced staff still on-site, increased cleaning via redeployment of EP
Harm Reduction supplies, Drop-in & Naloxone Distro as follows:
Lawrence Heights: Monday to Friday 10am to 5pm.
Jane Street Hub: Monday to Friday 11am to 5pm.
Keele and Rogers: Tuesday 1pm to 5pm, Thursday 10am to 1pm, Friday 10am to 5pm.
Oakwood / Vaughn: location is closed.
Unison Satellite at Weston King N.C. Monday to Saturday 9am to 3pm – Harm Reduction supplies available at front door (no Building access).
Keele & Rogers – Thursday Meals to go – 11am to 1pm.
Weston King N.C. – meals to go Monday to Satrurday 9am to 1pm
Outreach – Keele/Rogers and Jane St Hub”
Meals to-go Fridays 6-7
- health promotion team members are on site 9-3
- have screening questions at front desk
- will provide access to harm reduction at Yonge and king
- all dropins and outreach are on hold
- Office is temporarily closed
- no outreach activities are happening, but online phone supports from staff working from home are being offered
- redirecting ppl who are needing supplies to go to the works
- Moving away from providing in person supports except where people are in urgent need in the housing program
- Agency remains open: most services provided via phone or OTN.
- Day and Residential programming intake shifted via phone but brief counselling offered remotely to indivduals on wait list.
Supportive Housing programs working with limited staff on site
- Day and Residential cycles postponed. Child Development Center closed.
- Palmerstone House remains open and completing assessments via phone
- Outreach services via phone
- working on offering supports from staff while working from home
- phone and telehealth screening can happen
- Screening at door (doors locked), management and reduced staff still on-site, doctor video conferencing in Contact Anne-Marie email@example.com
- outreach happening as needed, depending on the situation (phone and in-person)
- // Satellite: OST clinic open Tues/Wed/Fri, reduced hours, extended scripts
- screening is happening with nurse at the door
- Providing food at the door (when they can)
- Pieces to Pathways (P2P) offering food boxes
- continuing case management, reduced drop-in hours (Thursday)
- Other programs temporarily switching over to pantry food boxes (for pick-up and drop-off to isolated folks)
- They will make sure people get their methadone and suboxone
220 Cowan Ave
Sistering closed the Bloor Drop In location on March 24, 2020
Relocated to the nearby Masaryk Cowan Community Centre ( 220 Cowan Ave) in Parkdale.
The Parkdale site will allow for adequate physical distancing between staff and participants.
Harm Reduction Program is avalible for Supplies and Kits Sunday to Thursday. Meals to go are served everyday:
Breakfast from 9:30am-11:00am and Lunch from 12:00pm-1:00pm. 2468 Eglinton Avenue West location
Food Bank is available on Friday and Saturday from 10:00am-12:00pm by appointment.
190 Woolner Avenue Food Bank is avalible on Tuesdays and Thursdays from 9:00am-12:00pm. Housing Support is avalible by telephone from 10:00am-2:00pm.
Men’s and Women’s Support Group, Early ON, Youth Program canceled
- Ossington beds are still open as are short term crisis beds
- still taking intakes but not offering any mobile visits
- mental health and justice beds are not taking new intakes at this time
- Looking at supporting ppl as a crisis service
- keeping offices open with two staff at each site
- they will continue to take calls
- VAW shelter can see clients but are not accepting intakes
- No outreach at this time
The TRIP! Project
- All TRIP! programming, outreach, and training has been cancelled at this time
- Working on online drop in
- Some events postponed or canceled information
- Providing information/education/knowledge exchange support for workers through the pandemic.
- information phoneline, website, ongoing webinars
- CATIE has published new articles on COVID and HIV and Hep C, visit http://www.catie.ca
Ontario Harm Reduction Network
- Hosting a meeting for managers from AIDS Bureau funded programs
Canadian HIV/AIDS Legal Network
- in concert with HALCO and PASAN they have sent letters to the solicitor general about prison conditions and criminalization
- to learn more contact firstname.lastname@example.org
Native Child Family Services
- operating at 50% capacity
- family programming is paused but the head office is open
- screening happening at the door, don’t have an islation space yet
- Scarborough site have some staff onsite and able to give out food depending on donation
- Child care centre is closed
- Christie and bloor location opeKing reduced hours
- have some kits but shut down 185 carlton site. Supplies will be shifted to college site
Information phoneline, online outreach, online supports for harm reduction, support groups (spunk, meth and sex) have moved online,
livefeeds on social media to engage with PWUD/PnPers with safe use during this pandemic
Offices are closed so all in-person meetings or services are delayed or adjusted. No harm reduction drop-in or supply distribution
Drop-In Harm Reduction supplies are accessible, service-users are not allowed inside the facility
No more 1 HR Drop-In shelter. No more 1 HR Drop-In food services. Street Outreach has been cancelled.
Screenings at doors, staggered meal times, limited people allowed in offices at one time, limited amount of people in gym + boardroom, reduced staff on-site;
Programming staff on 3 days a week and 2 days WFM
Strong sanitization/hand washing practices being implemented, changed cutlery and plates to disposable ones,
clinic room that is being used as a isolation room if a resident begins to show signs of COVID19.